EXPAND, The Podcast

Ep. 084 – Juicy Q&A: Why Do Ghosting Clients Ghost?


Episode Description

Not sure how to deal with ghosting clients? This episode walks you through a 2 part process to navigating this common scenario without feeling triggered or reactive yourself. First, you’ll hear me speak into the concept of building a “pre-frame” into your onboarding process to set the stage for turbulence to be expected as a normal part of the process – instead of something to run away and hide from. Second, we pull in a previous episode offering you 3 steps to take when the client is ALREADY falling into a ghosting pattern to gentle hold them through the process of finding their way back to you with transparency and a willingness to work through these patterns for next time.

Here Are a Few Ways We Can Keep This Party Going 🥳

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